Huntington Beach is the latest city to have interaction their citizens like never before making use of their MyHB mobile app. City officials learned that 40% of traffic to the city’s website was from cellular devices. With features like Government, Beach Information, Experience HB, City News, Upcoming Events, and Services, citizens will see it easier than ever to be associated with their city with several taps on the cell phone.

Residents and visitors alike is now able to research more information about facilities, libraries, points-of-interest and the over 100 parks, as well as information, numbers, maps and directions, and also gain access to city council agendas. They can stay informed and up-to-date for the latest happenings and upcoming events over the City News and Upcoming Events sections. The status of requested permits may be checked from the app using the permit number, APN or property address. Beach Info is one of the most visited a record of the city’s website. Now surfers and beach goers can find out beach conditions with just a few taps from the Civic Engagement . Beach and surf conditions given by Surfline are fed to the app daily at 7:05am. Capabilities and processes will periodically be added.
Month after month, the city will include a special tab to spotlight a conference or service which is unique to that particular month. Dynamic information is going to be time sensitive and ever-changing as events appear and disappear. The very first such event could be the city’s upcoming airshow. The app is launching with functionality to advertise the airshow, providing all pertinent event information and including an FAQ section. Also available, is going to be parking information, and Uber and Lyft drop-off and pick-up locations. Citizens are able to report issues and incidents concerning the airshow that will be received, tracked, and resolved by police and city officials, depending on issue type. The information collected is going to be valuable not just to handle the difficulties since they are reported but to further improve upon citizen experience for all those future events.

Look for your capacity to Benefit by an Issue over the app, as the city intends to replace their current issue reporting provider using the MyCivic RAI after the new year.
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