Decanting tenants an effective procedure guide


When a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the many displaced tenants within the impacted area. The Housing Association required an urgent situation housing solution for your team that can provide:

• 24/7/365 entry to comfortable, long-term accommodations

• Flexible leasing terms and duration of stay options

• Convenient locations inside the impacted areas additionally,

to make certain costs were managed effectively, the corporation required a remedy that included consolidated, centralised billing. Previously, affiliates were negotiating lease terms and signing agreements without company authorisation. This ended in higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and also the client.


The Housing Association necessary to secure an all-inclusive emergency housing solution that will website and streamline the billing process and so the CATS team could target meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes plus much more, could supply the Housing Association CATS teams with furnished apartments with an extended stay over 30 days. This solution offered several advantages, including:

• Major personal savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to rooms in hotels, and identifying convenient options within a specific location, your client was able to reduce staff overtime previously invested in invoicing and processing, eliminate short-term stay hotel taxes and worked with Jigsaw to negotiate exceptional leasing terms longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed your client to improve operating efficiencies by giving just one source for many housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing a crisis housing solution for the leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger apartments, full-size kitchens and separate rooms. This solution allowed the client’s employees to focus less about the stress and inconveniences associated with getting away from home for very long amounts of time and more on fulfilling the displaced tenant’s needs.

• Enhanced entry to data

Centralised event data allowed for simplified and consolidated catastrophe reporting. In addition, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw was able to assist the client save lots of time, money and resources. Because of this, the Housing Association experienced a savings greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each apartment. To learn more about this example study or how Jigsaw can work along with you to supply a temporary housing solution on your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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