Decanting tenants a good procedure guide


Whenever a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the great number of displaced tenants in the impacted area. The Housing Association required an unexpected emergency housing solution for that team which could provide:

• 24/7/365 use of comfortable, lasting accommodations

• Flexible leasing terms and duration of stay options

• Convenient locations inside the affected regions additionally,

to ensure costs were managed effectively, the corporation required an answer that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee along with the client.


The Housing Association needed to secure a thorough emergency housing solution that could keep costs down and streamline the billing process and so the CATS team could concentrate on meeting their tenant’s needs. Jigsaw, using its broad inventory of hotels, apartments, homes plus much more, was able to supply the Housing Association CATS teams with furnished apartments to have an extended stay over 30 days. This solution offered several benefits, including:

• Major financial savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to rooms in hotels, and identifying convenient options inside a specific location, the customer surely could reduce staff overtime previously invested in invoicing and processing, eliminate temporary stay hotel taxes and worked Jigsaw to barter exceptional leasing terms for (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation of the temporary housing process through Jigsaw allowed the client to enhance operating efficiencies by offering one particular source for all those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an urgent situation housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a much more comfortable, home-like environment with larger apartments, full-size kitchens and separate living rooms. This solution allowed the client’s employees to concentrate less around the stress and inconveniences in connection with getting away from home for lengthy durations and much more on fulfilling the displaced tenant’s needs.

• Enhanced usage of information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features very important to successfully managing expenses, sharing information and improving service. Results By offering a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus much more suitable housing accommodations, Jigsaw might help the client save a great deal of time, money and resources. As a result, the Housing Association experienced a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To learn more about this situation study or how Jigsaw can function together with you to provide a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the shape below.

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